Relationships Template

On the Relationships Template tab, you add the templates which represent various types of processes that you are designing. These may be loan origination, repossession, or bankruptcy processes. Within a specific template, you add the Relationship Codes which form the building blocks that fit together to make the process defined by the template.

Click Add Add to add a new relationships template.

After adding the template, right-click on RELATIONSHIPS to add the relationship codes that are needed for this process. From the top level, relationship codes of the following types which were added in the Relationships Code tab are available: Contact - Primary, Contact - Related, Loan Details, Collateral, Repo Details, Contact - Dealer, and User Defined Fields.

Relationship codes of types: Contact - Address Book and Credit Profile are added as a second layer below any Relationship Code of Type: Contact - Primary or Contact - Related. This is done by right clicking the code on which you wish to add the second layer code.


You control the behavior of these codes by configuring the Properties and Rules of each Relationship Code in the template.

Properties Tab

The Properties tab of the Task Manager Relationship template contains the properties for the specific Relationship Code that is selected as it relates to that template.

These properties indicate the Mandatory Count, Maximum Count, and (for the borrower code) weather or not the origination task should appear on the task tab for the borrower’s contact record.

Example

A certain Loan Origination task relationship template may be configured to require one Mandatory Employment Verification, and to allow a maximum of two, while another Loan Origination task template could be configured in which Employment Verification was not mandatory.

Rules Tab

Any Task Relationship Code which has been added to a Task Relationship Template may have one or more Rules assigned to it. The rule acts as a condition, which if met, can trigger an action.

The list of available rule conditions is different for each type of Task Relationship Code and are listed below.