Relationships

The Relationship tab allows you to add a contact relationship, a contact - loan relationship, or an address book entry.

To create a relationship between two Contacts, between a contact and a loan, or to create an address book entry, query one of the contacts and select the Relationships tab.


Click Add to add a new relationship record.

NLS 5.21 and later - BothNLS 5.21 and later - Contact-LoanNLS 5.20 and earlier

NLS 5.21 and later

Employer type relationships are managed in its own Employment tab.
Choose the relationship code from the Relationship drop down list. The list will contain relationship codes configured in the Relationships and Contact-Loan Relationships setup.
If the relationship code is pre-configured as both, choose whether this is a Contact Relationship or an Addressbook entry.
If the relationship code is pre-configured as an addressbook, no additional configuration is necessary here.
If the relationship code is pre-configured as a contact relationship, click  next to the Contact Number field to look up the contact to link to the currently selected contact.
If the relationship code is a contact-loan relationship, click  next to the Loan Number field to look up the loan to link to the currently selected contact.

NLS 5.23 and later

Addressbook entries are entered in the Addresses tab when the hide Addresses option is not selected for the contact type.

Choose whether this is a Contact Relationship or an Addressbook entry.

If this is a contact relationship, click   next to the Contact Number field to look up the contact that you want to link to the currently selected contact. Enter a search criteria on the Find Contact window then click the Find Now button.

The contacts that meet your criteria will be loaded onto a list at the bottom of the Find Contact window. Double-click the correct contact.

You will be returned to the Add Relationship window, and the contact number will automatically be entered into the Contact Number field. Select a Relationship code from the drop down list then click OK to save the new Contact relationship. A relationship will be added to both contacts.


NLS 5.31 and later

Right click on a contact in the relationships tree and select View Contact to view the details of the contact.

NLS 5.35 and later

Select Inactive Record to deactivate the relationship. An inactive relationship will be indicated by a grayed out icon.


For inactive relationships:
  • statements and notices will not be sent
  • will not be reported on Metro 2
  • bankruptcy status will not be set if the associated loan enters bankruptcy

This option is only available for contact-loan, contact-contact, and contact-addressbook relationships. It is not available for address and employer type relationships.

Security 5.35.6+

To disable this option for contact-loan relationships, both Contacts > Contact-Loan Relationships and Loan > CIF-Loan Relationships Update security privileges must be revoked. For other types of relationships, only the Contacts > Contact-Loan Relationships Update security privilege need to be revoked.


NLS 5.7 and later

When an Employer type relationship is added as an Addressbook, additional fields will become available in the Relationship tab.

DetailsEnter details about the contact’s occupation.
IncomeEnter details about the contact’s income.
Pay DatesEnter details about the contact’s pay date.
Pay Frequency Type

Additional fields for specified pay frequency types:

Weekly

Specify the day of the week in the Day of week field.

Bi-Weekly

Specify the day of the week in the Day of week field and the week number in the Week Number field.

Semi-Monthly

Specify the two days of the month in the Day Of Month fields.

Monthly

Specify the day of the month in the Day of Month field.

Monthly - Pinned5.20+

Specify the day of the week in the Day of week field and the week number in the Week Number field.

CPP

Canadian Pension Plan payments are on the third to the last business day of the month, except for December where it is the third to the last business day before Christmas.


NLS 5.20 and later

Monthly (Last Day of Month) has been removed. To achieve the same result, select Pay Frequency Type of Monthly and set Day of Month to Last Day Of Month.

The Next Known Pay Date is a calculated future date based on the Pay Frequency Type and the Next Pay Date if the Next Pay Date is equal to or prior to the current system date. Next Known Pay Date will be blank if the date entered in Next Pay Date is already in the future. Subsequent Pay Date is manually updated and used for reference only.

Credit Bureau / Forward Statement / Notes tab

ECOA Code Select the ECOA Code associated with this relationship for credit bureau reporting.

NLS 4.10.7 and later

Consumer Info Indicator
Select the Consumer Info Indicator code associated with this relationship for credit bureau reporting.

NLS 4.10.7 and later

Forward statement to this contact
When selected, the statement generated for the loan will contain additional page(s) addressed to the related contact.

NLS 4.10.7 and later

Forward late notice to this contact
When selected, the late notice generated for the loan will contain additional page(s) addressed to the related contact.
Notes Enter any notes for this relationship into this field.